JCS® Customer Feedback
Here are some comments from our customers. When permitted, we have listed the client's website for reference.
Thank you so much for emailing me late last night that you could receive my domain website on the internet. I ... got your email only 10 minutes after you sent it. I appreciate your dedication to your customers and the service provided. -TKS again. Ed
I've been the webmaster for the ABPNB-APLNB website for many years, and you have been hosting it very well for at least 4 or 5 years. I have personally always found you to be immediately responsive to the very few problems I have had over the years. Thank you for doing a great job for us, and we intend to remain your customer. We are NB-based and wish to keep our business in NB where you are located. [apbnb-aplnb.ca]
A lot of companies try to dazzle you with their claims of exemplary customer service & deliver nothing. JCS incorporates it into their business plan and bestows it with every customer interaction. [jasper-moon.ca]
Being the owner of a small company myself, I can appreciate the efforts by JCS Hosting. I have helped several of my customers switch their services to JCS and haven't had any issues that were not resolved without fast, friendly and efficient service. There are many 'cheaper' services out there, but they live up to that moniker. Price to me is second, service is number 1 and JCS handles that with ease. I have dealt with many providers who have 24 hour 800 numbers but the forums at JCShelpdesk have, by far, been the most successful to use. I can check when I have time, not stuck by a phone waiting for 'escalation' of my problem. - Rick, ACCESS Installations Inc.
Our luck with our previous host was very poor. While researching a reliable replacement host, JCS was very, very patient with our 1001 questions - and still are today!! Our number one concern was reliability in email. It is our primary communications and we can't do business without it. JCS has been outstanding in keeping us up and running. Recently we had a slight panic and it was resolved before our staff even knew there was a problem. The service of JCS has been so good, I've recommended it to family and have even signed up for a personal account.
I loved hosting with you guys, and you've got the most amazing support service I've ever experienced. A friend of mine just purchased a co-lo so he has the extra resources to host me for very little. I will be recommending your service to any friends of mine that get into the webmaster business. - Ben
JCS designed, maintains, and hosts our website, including our live audio stream, and we couldn't be happier. All of our hosting and design needs have been met and exceeded. We highly recommend JCS to any company looking for professional, quality service.
I really like your service - I am very impressed by how smooth the setup of my website got off the ground. [viewmyphotos.com]
I'm very impressed with your setups, very easy to administer. I'm learning Linux but mine looks clunky compared to how you have things setup.
Thanks for all your help, so quickly given. Also, while I'm at it, let me say what is these days an incredible as well as gratifying experience - to have you, live, answer your phone.
This is just a note of appreciation to thank you for all that you do for us, your customers! We have noticed that your prices have dropped, but the specifications for our webhosting package have increased!
There are many things about your company that we liked right from the beginning, more than we can do justice to in this brief email.
Initially, we chose JCS from among the many webhosting companies that we looked at for several reasons - a Christian company, dedication to customer service, flexibility, good technology, reasonable pricing. In short, JCS seemed to be the kind of company that it is good to do business with, and we have not been disappointed.
Your commitment to your customers obviously underlies everything that you do. Information that you have provided for us on your website, such as that found on your Webmaster Resources page, has been extremely helpful. (We do indeed fall into the category of those just starting out!)
On those occasions in which we had to fill out a support ticket, your staff has always kindly guided us through whatever issue had arisen.
We have a deep-rooted, personal conviction that any business which remains truly committed to serving its customers will prosper. Therefore, we also look forward to having a long-lasting business relationship with you. [rlwc.ca]
As usual, everything worked out well and the payment is sent. I'll take this opportunity to thank JCS for the best service available throughout North America that I've found yet. As my business "morph'ed" more towards web site design and maintenance in the last year, I have had the opportunity to see what else was out there that some of my clients were using server wise. By far JCS offers the best package and service at a great rate. I will continue to try to bring as much business your way as possible, which with you, is an easy sell.
The service is great. It was everything I needed.
Thank you to Jason and all of his crew. With all of the various sites I've had a hand in, my own and others I've helped set up, it's always been great to have you guys behind me. I appreciate the quick responses, the issues and the way they've been handled (not that there's been many of course), and the constant improvements in the servers, interfaces, and support.
I'm not going anywhere -- I just don't think people say thanks enough anymore.
I have found the service to be reliable and the support available when I have needed it. [aplacetwobe.com]
Thank you Jason's Computer Solutions - I am glad I moved to you. I have always found your staff to be friendly and reliable. I have recommended you to others in the past, and will continue to do so in the future.
Thank you Jason for your continued support and your efforts to provide an evolving product for those of us who barely understand what we need. Your help and understanding has been indispensible for building my websites.
I have been with JCS for three years, and I can't express my satisfaction with and gratitude for Jason and his crew enough. I maintain three or four websites of my own, design a number more for clients, and I always recommend JCS. They are flexible, courteous, constantly improving their services, and have worked with me to meet my own special needs and those of my clients -- even going so far as to set up an "email only" account before they had been planning the release. I have been extraordinarily pleased with their services and plan on being with them until they kick me off their servers. [creativeguypublishing.com]
I've had my website hosted by JCS for several years now. Their service has been so excellent, that I've since added several other sites that I look after to their hosting system. My downtime has been practically non-existent, and the very few times my site has been down, I've been notified well in advance that it would be down due to maintainance. I've always been able to contact JCS if I had questions or for help on any matters related to my site, and have received clear, and prompt advice. I'd recommend JCS (and I have recommended it to several of my acquaintances), to anyone looking for a reliable website host.
I have been using JCS for a few years now and have been more than satisfied with the service. Jason is an easy guy to deal with and anytime there has been a problem, Jason has been nothing but a professional. After finding JCS I have never looked back.
JCS provides us with reliable and cost-effective web hosting and email service. In the few times in which there have been challenges, JCS has provided courteous and prompt service and they follow up on actions taken to check our level of satisfaction. The provision for customers to launch a help-desk ticket has allowed INVICTUS to bring any problems to the JCS support desk immediately. INVICTUS also appreciates the recently-announced increase in bandwidth, at no extra cost. Thank you for your good service, JCS. [invictusconsulting.com]
When I decided to take a Front Page part-time studies course at a local community college and do our company website maintenance myself, JCS was there when I needed them the most. They had all the answers I needed to make the changes to my site. Thanks again JCS for treating your customers much like we treat our own... by providing increased independence for consumers.
I am very pleased with the fact that I was able to come up with an alternative solution to my HUGE problem of not having my own shopping cart ready. Using osCommerce for now, and with lots of help from you folks, I have been able to get this thing working. As long as speed doesn't become a problem I cannot foresee any reason for not staying there. Responsiveness from some of the providers around here has been less than desireable, though we really wanted to keep things local. I guess when it comes right down to it, the Web makes all of us local to a degree. The big difference is in customer service, and you guys (and gals too perhaps) have been nothing short of fantastic. Paste this in your file - or on your wall if you like. I'd be happy to give you a sales/support referral any time. [jaguardatasystems.com]
I will tell everyone I can about how incredible your service is. Whenever I see a post asking for a good hosting company I'm going to give you RAVE reviews. [superblackjack21.com]
I am shutting down my site. I would like to thank you for your great service during the past few years. It has been a pleasure doing business with you and if I ever need Web Hosting in the future you will be the first person I call.
If you are an existing client and would like to add your comments here, please email them to us and we'll gladly get them online!
